Refund and Returns Policy

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Returns

We offer a 1-month return policy. You may request a return within 1 month of receiving your order.

To be eligible, items must be unused, in original condition and packaging. A copy of your invoice or proof of purchase is required.

All returns will be inspected upon arrival. A restocking fee may apply depending on the condition of the item. For return enquiries, contact us at [email protected] or speak with our sales team.

Damages & Issues

Please inspect your order upon delivery. Contact us immediately if items are defective, damaged, or incorrect so we can resolve the issue promptly.

Exceptions

If we sent an incorrect item, we will arrange a swap or provide a return label. We will then send the correct item as soon as possible.In some cases, we may not require the incorrect item to be returned and will ask you to dispose of it while still sending the correct product.

Exchanges

The fastest way to exchange is to return the unwanted item first. Once approved, you may place a new order for the replacement.

Refunds

We will notify you after inspecting your return. If approved, refunds will be processed to your original payment method or credited to your account, depending on your account type.Please note that processing times may vary by your bank or card provider.